Tag Archives: Twitter

A Guide to Promotional Writing Part 5: Marketing Effectively Through Social Media

The Mystic Media Blog has devoted our expertise into a five-part series of articles detailing the ins and outs of Promotional Writing, concluding with this post on writing for social media. The series covered several topics, including general techniques, suggested processes, press releases, and website copy writing.

The advent of social media had a dramatic affect on culture and society. The entire world became interconnected at the click of a button. Suddenly, everyone’s favorite brands and artists were available for communication anywhere, anytime using your smartphone. The newspaper became even more irrelevant to the younger generation as they could receive news updates directly from their favorite artists and brands, skipping the middleman.

All brands should have their marketing team running multiple social media accounts. It’s the cheapest and most direct route to consumers who want to hear what you have to say; who show by the act of following/liking the brand that they desire information and communication.

In honor of social media, we’ve gathered tips for writing for social media and structured them with the succinct, direct quips fitting of the format.

“BREVITY IS THE SOUL OF WIT”

Most scholars agree Shakespeare would have killed the social media game. This famous quote from Hamlet rings true across all writing, especially social media. Rather than overloading followers with an abundance of wordy content, keep it simple, concise, and witty.

RESPOND/REACT QUICKLY

In order to engage consumers, it’s vital to reply and interact promptly with followers on social media accounts (especially Twitter!). Remember: direct replies don’t overload your Twitter followers’ feed, making them a great, more intimate way to communicate with consumers.

A favorite, retweet, or follow back can also engage a follower as much as a reply.

CROSS-PROMOTE

Tweet “Follow us on Facebook for more updates.” Post “Check out our Twitter page!” on Facebook. Tweet Instagram photos. Grow your fan-base and keep them aware of the multiple platforms of communication by cross-promoting accounts. As in all forms of promotional writing, the call-to-action is among the integral parts of posting to social media.

PLAY IT SAFE

Perhaps this should be the number one rule: don’t make people furious. Play it safe when it comes to topical events. Be respectful of tragedies and don’t post anything politically incorrect. A single tweet can have huge repercussions.

Be extra careful when attempting to create a trend through hashtagging. This McDonald’s horror story serves as a moral tale of how important it is to be conscious of potential reactions to a brand before posting.

BUT DON’T BE AFRAID TO GET CHEEKY

Followers want to see a little personality out of the social media accounts they follow. Although you don’t want to offend anyone, you also won’t get any real response from boring posts. Try to keep it cheeky and create humorous posts. Analyze what connects most to your audience, take notes, and refine techniques over time.

MEME IT UP!

Memes are a great, modern way of effectively promoting a product while imparting humor. Check out this awesome article on memes for marketers.

FIND AN EFFECTIVE SOCIAL MEDIA MANAGEMENT TOOL

Social Media accounts require around the clock management. When you have separate accounts on Facebook, Twitter, Instagram, Pinterest, LinkedIn, Tumblr, and Google+, it’s difficult to keep track of each account everyday. Social Media Management tools like Hootsuite, Buffer, and more can be vital not only in managing accounts, but researching your followers and what posts are most effective.

INTERACT WITH CELEBRITIES

Cross-branding can raise awareness of a company and allow them to find their consumers in creative places. Interacting with select celebrities with compatible brands is a great way to attain exposure, gain access to new followers, and grow brand awareness.

DON’T UNDERESTIMATE TUMBLR

Tumblr is among the leading social media platforms underutilized by marketing teams. Tumblr hosts over 130.5 million blogs, while WordPress only has 70 million. Tumblr users average 12 minutes of use per day on the network–1.5 minutes more than what’s spent on Facebook.

For more information on Tumblr, check out this article over at Social Media Marketing.

CONTESTS

Social Media, specifically Facebook, is an ideal place to host contests. Any and all action the user takes toward entering a competition through Facebook will be publicized to their friends and followers on their newsfeed. Facebook recently banned Likegating, which certainly represents a roadblock, as well as an opportunity for more innovative approaches to social media contests.

KNOW YOUR AUDIENCE

This has been the theme of our promotional writing series, so it’s fitting close this conclusive article with the most important part of all promotional writing: know your audience. With regard to social media, it’s vital to understand what will connect with those who consume and who may desire the brand being represented. Know the lingo. Know the humor. Know what your audience is reading and redirect them to cool articles.

The goal of promotional social media is not exclusively to attain sales, but to cultivate followers who will pause and consider what you write. Engage and expand your fanbase, give them what they want, and be consistent.

At Mystic Media, our vast experience in strategic marketing and application development for both iOS and Android gives us expertise on the all formats of promotional writing: from social media, to search engine optimization, copy writing, web design, and more. Learn more by clicking here or by contacting us by phone at 801.994.6815

What You Can Learn From Modern Communication Apps

Communications are rapidly evolving. Originally, there were grunts, then words, then letters, eventually telephones, smartphones, email, text messaging, Facebook, Twitter, Instagram, What’sApp, etc. As our interactions continue to evolve, there’s no question communication applications are big business. Facebook recently purchased What’sApp for $19 billion to complement the various modes of communication they already facilitate as a social network. Due to the incredible leap in interconnectedness brought about by the internet and smartphones, the desire to consolidate different forms of communicatory transmissions has increased dramatically. The key, it would appear, to designing a great communication app is to create a functional niche market.

Let us present the age old question: if you can post a status to Facebook, why tweet? They both accomplish the same action–sending a message to no one in particular within your network, but we don’t use Facebook statuses in the same way as tweets (nor vice versa) because our understanding of the function of Twitter is different from that of Facebook. Facebook is for connecting with your peers. It’s for sharing with your friends and acquaintances. Twitter is for the more mundane, minute-to-minute thoughts–when you have something to say but no one to say it to. It is for the concise. By including parameters (a 140 character limit), turns it into a sort of game; it’s carved out its niche market. You can send text messages with pictures, but Snapchat serves a specific purpose of ensuring your communications are private. If you can use technology to exploit a new, specific path of expression, you can make big money off communication apps.

“Yo!” is perhaps the simplest communication app on the market. Instead of allowing you to send texts, or pictures, or anything specific, “Yo!” only allows for one-bit communication. If you “Yo” your friends, they receive a message, which says simply: “Yo”. It’s sort of like a more ambiguous Facebook poke, the key being the context. It is up to the receiver of the Yo to decipher the meaning of the Yo. A Yo from a potential partner means something different than a Yo from a casual friend, the same way a Yo from a friend in the room means something different from a Yo from someone in another country. Launched on April Fool’s Day, “Yo!” may seem like a joke, but it’s certainly not being treated like one–Yo! has amassed over 2 million downloads and has recently been estimated to be worth up to $10 million. I

Pushback against the notion of an online identity has also lead to several successful innovations in communication apps, including Secret, Confide, Whisper and Yik Yak which offer users a way to communicate while hiding their identities. “This idea that you have to craft this perfect image online, that’s stressful. We want to remove that stress” says Secret’s co-founder Chrys Bader-Wechseler.

Facebook has developed their Messenger App recognizing and catering to their niche. Facebook recently made its Messenger app available via a separate download and discontinued messaging on the central Facebook mobile app, meaning you can only send Facebook messages through the Messenger app. The updated Messenger shows the user’s location under messages by default. It will also offer users the option of sharing the phone numbers in their address book and allow them to share messages with anyone on the list with a Facebook account. Facebook recognizes its niche is in reliable communication, the accuracy of your location and identity are vital to its mission. Recently profiled by the New York Times, Mark Zuckerberg (founder of Facebook) said “More than 10 billion messages a day flow through Facebook’s messaging products. But I think we basically saw that the messaging space is bigger than we’d initially realized, and that the use cases that WhatsApp and Messenger have are more different than we had thought originally. Messenger is more about chatting with friends and WhatsApp is like an SMS replacement. Those things sound similar, but when you go into the nuances of how people use it, they are both very big in different markets.”

The market of communication apps is as big as the developer wishes to make it. An innovative, well-designed communication app will catch on. As humans, we are constantly communicating everyday. If a developer can create a new, exciting avenue for people to connect, he has great chance at making a hit app.

At Mystic Media, we’re experts in all things web, mobile, application, social media and marketing. To learn more about our services, contact us today at www.mysticmediasoft.com or by phone at 801.994.6815