Absolutely! Our teams specializes in AI, offering expertise to integrate existing technologies into your project or develop custom AI solutions tailored to your needs. With access to our own, high-performance GPU hosting environments, we ensure optimal performance for these advanced systems. Discover more about our capabilities on our AI services page.
Which AI platforms have you previously used or worked with?
Our expertise spans a wide range of leading AI platforms and integrations, including OpenAI, TensorFlow, IBM Watson, and more. Visit our AI services page for a comprehensive overview of the cutting-edge technologies we specialize in.
Creative FAQ
Could you assist in developing and executing a marketing strategy for my application?
Our experienced in-house marketing teams specialize in launching apps, websites, and technologies, ensuring seamless connections between your products and their target audiences. From graphic design to SEO and ASO expertise, to social media management and beyond, we offer comprehensive solutions to elevate your brand. Explore our Creative and Technology Marketing service pages to learn more.
Technology Marketing FAQ
Could you assist in developing and executing a marketing strategy for my application?
Our experienced in-house marketing teams specialize in launching apps, websites, and technologies, ensuring seamless connections between your products and their target audiences. From graphic design to SEO and ASO expertise, to social media management and beyond, we offer comprehensive solutions to elevate your brand. Explore our Creative and Technology Marketing service pages to learn more.
General FAQ
What makes Mystic Media® stand out from other software development agencies?
We are a full-service agency powered by experienced, USA-based software development teams specializing in diverse service areas. With over 30 years of expertise, we approach every project holistically, crafting sustainable solutions that not only stand out in the marketplace but also position our clients for long-term success.
We’re looking for a long-term technology partner to grow with us. Can your team scale and adapt to meet our evolving needs?
Absolutely. One of the key advantages of partnering with Mystic Media® is our scalable teams. We have the flexibility to adjust our workforce to meet your specific workload needs, whether scaling up or down. Committed to fostering long-term partnerships, we take pride in our ability to adapt seamlessly to the rhythm of your business.
Who retains ownership of the source code and intellectual property once the projects are released?
Once all payment obligations have been fulfilled, we deliver the source code to our clients. From that point forward, our clients gain full ownership of the code and all associated intellectual property.
What is the typical size of the companies you collaborate with?
We proudly partner with a diverse range of clients, from innovative startups to enterprise-level organizations and nationally recognized brands. Explore our Case Studies to see how we’ve collaborated with businesses across various industries.
Are you capable of enhancing and revitalizing existing projects?
Our teams are proficient in a wide range of programming languages and technologies. When taking over existing projects, we start with a thorough code review to provide a clear and honest evaluation. This allows us to determine whether the project can be refined or if it’s more efficient to rebuild it from the ground up.
Do you have experience working with third-party integrations and APIs?
We have extensive experience working with a variety of third-party integrations and APIs to develop solutions across diverse industries, including healthcare, education, logistics, retail, and more. From complex challenges to unique use cases, there’s little we haven’t encountered. Visit our Services page to explore how we leverage these integrations to deliver impactful results.
Do you sign NDAs, and can you provide one if necessary?
Absolutely. We begin every project by signing a mutual nondisclosure agreement to safeguard your intellectual property. Whether you'd like us to review your NDA or provide one, we’re happy to accommodate.
What strategies do you employ in project management to ensure a seamless and efficient development process?
Our software development teams prioritize collaboration and client-focused workflows, ensuring clear communication every step of the way. We structure our projects into sprints—short, targeted work cycles with defined goals and deadlines. Each sprint delivers a specific, tangible result, which is shared with you for approval upon completion. This approach keeps you aligned with our progress through regular updates and feedback.Over the years, we’ve honed our methodology to consistently deliver exceptional results and ensure client satisfaction. At the core of our process is the proprietary Mystic Process®, a proven framework that streamlines development and sets us apart by driving impactful outcomes.
How does your billing process work?
Every project has a unique budget and schedule, so we don’t apply a one-size-fits-all process for billing. Once we’ve built out the scope of work, one of our project managers will discuss the various payment options we offer with you based on the needs of your project.
What programming languages are your developers skilled in?
Our software development teams excel in a diverse range of technologies tailored to each service area. You can explore the full list of technologies under the Services section of our website.
What kinds of warranties are available?
We stand behind our work with a lifetime warranty for the duration of your project. Should any issues arise, our team is committed to resolving them swiftly—typically within 24 hours.
What level of experience does your team have?
Our team is made up of senior developers with over 30 years of expertise in software development. To join us as a programmer, applicants must have a minimum of 5 years of hands-on experience in the field.
Can I request a free project estimate?
Yes We’ve developed a streamlined, vetted process to gather essential information about your project. It starts with a comprehensive questionnaire designed to capture key details such as your objectives, desired functionality, design preferences, and competitors. From there, one of our experienced project architects will meet with you to dive deeper and share valuable insights. This approach allows us to provide a free, detailed written estimate, ensuring clear expectations for budget, timeline, and scope. Visit the Our Process page to learn more about what it’s like to collaborate with us.
I’ve never built software before, but I have a great idea. Could you help bring my project to life and provide guidance on any technical aspects I might have overlooked?
We work with clients at all experience levels. Once you request a free estimate, one of our project managers will schedule a meeting to dive deeper into your idea, exploring potential opportunities and challenges. With expertise spanning software development, programming, monetization, user retention, and marketing, we provide comprehensive guidance to help you shape a successful product. Together, we’ll map out a full product roadmap to ensure your concept is built for long-term success.
How do you choose the right technologies for a project?
Our process begins with a collaborative approach, working closely with you to define a detailed scope and architectural specifications. We aim to understand not just the core functionality of your software, but also your vision for its growth—at launch, six months in, a year later, and even five years down the road. Once we’ve gained a clear understanding of your project’s goals, our team evaluates various options and selects the technologies best suited to support its entire life cycle. Discover how our process is designed to create products built for long-term success here.
Who will serve as my primary point of contact for the project?
Each project is managed by a dedicated project manager, serving as your main point of contact to ensure seamless communication and efficiency. Our custom project management system streamlines communication, ensuring all essential information is delivered to the right team members at the right time. Discover more about our process on our process page.
What is your policy on post-release enhancements, and what level of support do you offer afterward?
When clients request new features or enhancements, our project manager evaluates the requirements, drafts a detailed change order, and prepares a quote. Upon approval, our development team begins programming and delivers updated versions for your review. Once you provide final approval, we seamlessly release the updates to production.
Even after a project is live, we remain committed to providing ongoing technical support. Many of our clients continue working with us as their projects grow and evolve, and we’re proud to help them expand and enhance their vision.
What should I do if users discover a bug in my app after its release?
We stand behind our work and guarantee swift resolutions for any bugs that may arise. If a bug is identified, we may ask for supporting documentation, such as screenshots, screen recordings, and a detailed description, submitted through our project management system. To streamline the process, we utilize a dedicated bug tracking system that helps us quickly identify and address issues. When necessary, our developers will review the provided materials and typically release an updated build with the fix within 24 hours.
Which industries have you developed apps for?
Our expertise spans a wide variety of industries, from healthcare and education to construction, logistics, gaming, retail, and entertainment. Discover how we’ve brought ideas to life by exploring our case studies, showcasing the impact of our work across diverse sectors.
What key service areas do you specialize in?
Our dedicated development teams and specialists are experts in each of our service areas. Visit our Services page to explore the technologies and platforms we specialize in.
My project involves hardware—does your team have expertise in developing embedded software and firmware?
Yes, we specialize in hardware engineering, embedded software, and firmware development. Our expertise spans electronic product design, microcontroller firmware, CAD modeling, circuit and PCB design, prototyping, testing, and more. With a highly skilled team, we deliver innovative solutions tailored to your needs.
Are you keeping up with the latest tech trends?
Absolutely. As a leading software development agency, our success lies in our commitment to staying at the forefront of emerging technologies. This forward-thinking approach ensures our projects are innovative, future-proof, and built to stand the test of time. Explore our blog for the latest insights and trends shaping the tech landscape.
Yes, we are experienced in building HIPAA-compliant applications, including apps for healthcare companies and medical devices. Our team is well-versed in the technical and regulatory requirements needed to ensure that protected health information (PHI) is handled securely. Our hosting environment includes dedicated servers that adhere to HIPAA regulations.
Have you built apps that are FERPA-compliant?
Yes, we’ve developed numerous educational technology solutions that adhere to FERPA guidelines. Our team understands the importance of protecting student data and is experienced in implementing the necessary safeguards to ensure compliance with FERPA regulations.
