Information Technology (IT)

Their project management was exceptional. They demonstrated diligence in completing the job efficiently, and their response times were consistently prompt and reliable.
Cottonwood Heights, UT
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The most impressive thing about Mystic Media and Christopher was that they truly acted as a partner with a long-term mindset. They were not in it for a quick win; they wanted to do the right thing that would allow us to be successful in the long run.
Salt Lake City, UT - Provo, UT - Ogden UT
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Mystic Media is an innovative company producing beautiful technology... We will use Mystic again and would highly recommend them to anyone.
Bluffdale, UT
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I would use Mystic Media again for future app development.
Norwalk, CT
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I find that they offer a personal touch to their services. They were keen on resolving any issues that came up.
Redlands, CA
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An effective information technology partner is essential for enhancing operational performance, driving collaboration, and minimizing overhead. Our Salt Lake City, UT based IT consulting and managed services position your business to remain agile with optimized office technology in a rapidly evolving digital landscape.

From system administration to IT support, our comprehensive solutions are tailored to seamlessly align with your organization's unique needs. By thoroughly analyzing your business requirements, we manage software and hardware procurement with a focus on driving both immediate improvements and long-term efficiency. Partnering closely with your leadership team, we deploy scalable, secure systems designed to boost productivity and inspire innovation at every level.

As trusted IT consultants and system administrators, we excel in building and managing resilient IT infrastructures. Our expertise spans consistent, reliable support, cloud infrastructure, cybersecurity, and compliance. Whether you're modernizing legacy systems or undertaking a full-scale digital transformation, our skilled team brings the expertise and resources needed to solve complex challenges and elevate your business to new heights.

We specialize in the seamless deployment and management of essential tools for today's hybrid workforce, including secure email, VOIP phone systems, video conferencing platforms, and secure remote access. With expertise across leading software and hardware platforms, we deliver tailored solutions that enhance connectivity, ensure business continuity, and minimize downtime—keeping your team productive and connected, no matter where they work.

Our IT support capabilities cover an array of services, including help desk operations as well as vendor and asset management. We also offer enterprise-grade hosting solutions with secure offsite backups and forward-thinking disaster recovery protocols. Our team proactively manages third-party relationships, oversees hardware and software lifecycles, and ensures your office technology operates reliably and securely.

Contact us today to learn how a strategic partnership with Mystic Media can help take your operations to the next level.
 
FEATURED 
Projects
Apt CoWork
QuickShot Supply
FEATURED 

Information Technology (IT) 

Technologies
CitrixCitrix
VMWare AdministrationVMWARE
Hyper VHyper-V
CiscoCisco
Windows ServerWindows Server
NimbleNimble
Hewlett-Packard
DellDell
NODE JSNODE.JS
Their project management was exceptional. They demonstrated diligence in completing the job efficiently, and their response times were consistently prompt and reliable.
Cottonwood Heights, UT
View More Contact Us
The most impressive thing about Mystic Media and Christopher was that they truly acted as a partner with a long-term mindset. They were not in it for a quick win; they wanted to do the right thing that would allow us to be successful in the long run.
Salt Lake City, UT - Provo, UT - Ogden UT
View More Contact Us
Mystic Media is an innovative company producing beautiful technology... We will use Mystic again and would highly recommend them to anyone.
Bluffdale, UT
View More Contact Us
I would use Mystic Media again for future app development.
Norwalk, CT
View More Contact Us
I find that they offer a personal touch to their services. They were keen on resolving any issues that came up.
Redlands, CA
View More Contact Us

All Services

Mobile Application Development Mobile App Development
Web Design Agency Web Design
Gaming Companies Game Development
Artificial Intelligence AI Development
Software Development Software Engineering
Firmware Engineering
Database Administrators Database Development
IT Information Technology (IT)
Website & Cloud Hosting Website & Cloud Hosting
ioT IoT
Creative Creative
Marketing Technology Marketing

FAQ

What types of IT services do you provide?

We specialize in IT consulting and managed services including system administration, network administration, help desk/support, vendor & asset management, cloud infrastructure management, secure email/VOIP/video conferencing setups, enterprise‑grade hosting, backup and disaster recovery, and cybersecurity/compliance solutions.

How do you complement existing IT staff or systems?

We act as your IT partner—augmenting or replacing internal IT teams to boost operational performance, minimize overhead, and adapt alongside your evolving business needs. We tailor our services to align with your unique workflows and goals.

Can you help with procurement of software and hardware?

Yes—we thoroughly analyze your business needs and manage sourcing of software, hardware, and IT products aimed at both instant improvements and long-term efficiency.

Do you offer services for remote or hybrid workforces?

Absolutely. Our team deploys and manages tools essential for the modern hybrid workplace—secure email systems, VOIP phones, video conferencing platforms, VPN and remote access solutions—to ensure seamless collaboration whether at home or in-office.

What does your IT support and help desk model look like?

We provide responsive help desk support with ticket-based systems, managing vendor relationships, and handling asset lifecycles. Our structured approach ensures rapid resolution and high reliability for your office technology stack.

Can you host our servers or applications?

Yes. We deliver enterprise-grade hosting with high availability and scalability, compliant with HIPAA, FERPA and PCI standards, off-site backups, and disaster recovery protocols—designed to minimize downtime and protect data continuity.

How secure and compliant are your IT offerings?

We excel in cybersecurity and ensure compliance—especially for regulated sectors. Our infrastructure and operations align with regulatory frameworks like HIPAA, FERPA, PCI, and more to keep your data secure and auditable.

How does your engagement process work?

A representative from either our Salt Lake City, UT or Boston, MA locations begin with a discovery phase to understand your business goals. From there, we formulate a tailored proposal covering scope, budget, and schedule. Once approved, we onboard you into our project system and offer continuous service, support, and managed enhancements.

What industries have you supported with IT management?

We support a wide range—from healthcare and finance to manufacturing, food and beverage, logistics, education and more—tailoring solutions to meet each sector's nuances in cybersecurity, compliance, and operational needs.

What are typical SLAs and response times for support issues?

For critical issues, our managed services offer fast response and recovery, often resolving within hours. Support tickets are prioritized and tracked to ensure clear communication and timely solutions.

How do you scale your IT services as our business grows?

Our team scales flexibly to match your workload—expanding during peak demand and contracting as needed. We emphasize long-term partnerships and align with your growth trajectory to maintain productivity and minimize overhead as you evolve.

Who will serve as our main point of contact?

Located in either Salt Lake City, Utah or Boston Massachusetts, you will have a dedicated project manager who coordinates all facets of your IT services—from planning and procurement to support and escalation. They serve as your consistent liaison for every interaction.
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Contact Us

SALT LAKE CITY, UTAH

PO BOX 900370

SANDY, UT 84090

 

PHONE: 801.994.6815

FAX: 801.994.6456

2024 National Excellence Winner in United States 2022 Local Excellence Winner in Salt Lake City, UT